How pawning works

  1. 01

    Make an enquiry

    Contact our team about a pawn loan. An enquiry is not an approval or an offer of credit.

  2. 02

    Provide information

    Staff explain the identification, ownership and other documents needed, and how to provide them appropriately.

  3. 03

    Individual assessment

    Your application undergoes the required identity, affordability, collateral and compliance checks.

  4. 04

    Receive a decision

    Our team communicates the outcome of your application. Approval is not automatic or guaranteed.

  5. 05

    Review written terms

    If approved, review the loan amount, interest, fees, custody arrangements and repayment schedule before signing.

  6. 06

    Loan, repayment & support

    Funds are issued only after required checks and documentation. Repay according to your agreement; your item is released after full settlement, authorization and identity verification.

If you cannot repay on time

Contact our team before your due date. Overdue balances and any action relating to your item are handled under your signed agreement and applicable Namibian law.

Speak to our team